Effective Date: June 9,2009
Last Updated: July 31, 2026
At Joyroom (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal and business data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit wholesale inquiries, request product catalogs, or engage in B2B transactions with us.
Please read this Privacy Policy carefully. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information that enables us to provide you with efficient B2B services, product quotations, and wholesale support.
A. Information You Provide Directly to Us
When you fill out contact forms, request catalogs, apply for OEM/ODM services, or subscribe to our newsletter, we may collect:
- Contact Information: Full name, business email address, phone number, and WhatsApp/WeChat contact details.
- Business Information: Company name, company address, country/region, business type (e.g., distributor, wholesaler, retailer, online seller), and target procurement volumes.
- Inquiry Details: Product interest, custom packaging/branding requirements, and order specifications.
B. Information Collected Automatically
When you navigate through our website, we may automatically collect technical data, including:
- Device & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and language preferences.
- Cookies & Tracking Technologies: Data collected via cookies, Google Analytics, and pixel tags to improve user experience and optimize website performance.
2. How We Use Your Information
We use the collected information for legitimate B2B business purposes, including:
- Processing and responding to your product inquiries, quotation requests, and OEM/ODM applications.
- Communicating with you regarding order status, shipping details, and after-sales support.
- Sending business updates, new product launches, price lists, and trade show announcements (you may opt out at any time).
- Analyzing website traffic and user behavior to optimize site functionality and content.
- Complying with legal obligations and preventing fraudulent activities.
3. How We Share Your Information
We do not sell, rent, or trade your personal or business information to third parties for marketing purposes. We may share your information only under the following circumstances:
- Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, conducting our business, or logistics partners handling B2B sample/bulk freight shipping, provided they agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., customs, law enforcement).
- Business Transfers: In the event of a merger, acquisition, or reorganization, user and inquiry data may be transferred as part of business assets.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance navigation and measure performance.
- Essential Cookies: Necessary for the basic functionality of the website.
- Analytics Cookies: Provided by tools like Google Analytics to help us understand how visitors interact with our site.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of our website.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal and business data against unauthorized access, alteration, disclosure, or destruction. However, please note that no transmission over the internet or electronic storage method is 100% secure.
6. International Data Transfers
As an international brand serving global business clients, your information may be processed and stored on servers located outside your home country. We ensure that appropriate data protection measures are in place to safeguard your information in accordance with applicable global standards.
7. Your Data Rights
Depending on your jurisdiction (such as the EU under GDPR or California under CCPA), you may have the following rights regarding your personal data:
- Access & Correction: The right to request a copy of the personal data we hold about you or request corrections.
- Deletion: The right to request the deletion of your personal data, subject to legal and business retention requirements.
- Opt-Out: The right to unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in our emails or contacting us directly.
To exercise any of these rights, please contact us using the information below.
8. Third-Party Links
Our website may contain links to external sites (such as official social media channels). We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their respective privacy policies.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our business practices or legal obligations. Any updates will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at:
- Brand Name: Joyroom
- B2B Service Email:
joyroom-lucas@outlook.com - Official Website:
[https://ijoyroom.com]